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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Annaka Krafka

Annaka Krafka

October 13, 2025

5  out of  5
rating by Annaka Krafka
"Always great service! AND Steve and his staff are very knowledgable!"
We responded:
"Thanks so much for your review of our office. I am so proud of my team in how we treat our customers with respect and professionalism. It is a privilege to serve and take care of your personal, family, and business insurance needs. Let us know how we can help in the future."
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Mark FitzHenry

October 13, 2025

5  out of  5
rating by Mark FitzHenry
"Wonderful experience. Steve and his team leave no stone unturned, giving it their all to make sure you have exactly what you need. It's hard to find a salesman who cares more about the customer than making a sell, and Steve is that man! Please consider meeting with him for your insurance needs and questions, and you won't be disappointed!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support you and your insurance needs."
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KyAnn Sheets

October 3, 2025

5  out of  5
rating by KyAnn Sheets
"⭐️⭐️⭐️⭐️⭐️ We couldn’t be more thankful for our insurance agent! From day one, Steve has been so attentive and truly takes the time to listen to what our family needs. Anytime we’ve had a question, his response has been quick and clear, which has made the whole process stress-free. It’s such a blessing to work with someone who genuinely cares and goes above and beyond. Highly recommend to anyone looking for peace of mind and great service!"
We responded:
"Thank you for your kind review, KyAnn! We are here to provide exceptional service. We are honored to serve you. Let us know how we can help you and your family in the future."
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Dana Trowbridge

October 1, 2025

5  out of  5
rating by Dana Trowbridge
"Steve is continuing the great customer service that Chas brought to the David City State Farm Agency. Pam and Michelle have always been a pleasure to work with and answer my questions quickly and accurately."
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Christopher Hitt

September 30, 2025

5  out of  5
rating by Christopher Hitt
"Steve is an excellent agent who knows his stuff! Wonderful gentleman to work with, knowledgeable, low pressure and just a kind person to talk to."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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William Whitman

September 29, 2025

5  out of  5
rating by William Whitman
"Steve and his team are wonderful genuine people. If you want integrity and peace of mind these folks need to be your next call"
We responded:
"Thanks William! We appreciate your business and the review. We are delighted to serve your family! "
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Preston Sheets

September 26, 2025

5  out of  5
rating by Preston Sheets
"Steve is simply the best. He takes the time to LISTEN to YOUR needs and formulate a plan to best address them. I can’t say enough good things… highly recommend for all your insurance needs! Both business and personal."
We responded:
"Thanks Preston. It a great joy to listen to understand and serve to improve others' lives. "
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Jared Samuelson

September 25, 2025

5  out of  5
rating by Jared Samuelson
"Steve Hicks and his team at State Farm are outstanding. They take the time to truly listen, explain options clearly, and make sure you feel confident in your coverage. I really appreciate how approachable and responsive they are—whether it’s answering a quick question or walking through a more complex need. It’s clear they genuinely care about their customers. Highly recommend Steve if you’re looking for an agent who goes above and beyond."
We responded:
"Jared, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your family and your insurance and financial services needs."
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Trey Semrad

September 24, 2025

5  out of  5
rating by Trey Semrad
"Great service and always very happy to help!"
We responded:
"We are thrilled to have you as a customer. Thanks for your review. Our team is always eager to serve."
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chuck steiner

September 11, 2025

5  out of  5
rating by chuck steiner
"Steve has been my insurance guy for several years now. He's a good, straight forward person. He lets me know about other options and is willing to meet or send information. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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April Tucker

September 5, 2025

5  out of  5
rating by April Tucker
"Tyler was very friendly and professional!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kaela Paseka

September 4, 2025

5  out of  5
rating by Kaela Paseka
"Whenever I have a question, concern or unfortunately an accident, I always call Pam! She points me in the right direction in a timely manner."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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jeanne rodarmel

August 27, 2025

4  out of  5
rating by jeanne rodarmel
"Steve Hicks is an amazing insurance agent he is very knowledgeable & is a lot of help explaining everything so you can understand it all, you should check him out & give him a chance you can’t go wrong !!"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
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Linda Garcia

August 27, 2025

5  out of  5
rating by Linda Garcia
"We obtained more vehicle insurance recently. I called the office and they were quick and efficient to meet our needs. Whenever I have a question, someone is always eager to assist us. This office not only meets our vehicle insurance needs, but also other insurance and financial needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeremy Hlavac

August 11, 2025

5  out of  5
rating by Jeremy Hlavac
"Pam, has been great to work with she has answered every questions that I have. She has been available whenever I needed to talk to her. She answers to email in a timely fashion. I recommend State Farm."
We responded:
"Hey Jeremy! Thanks for the great review. Our ambition is to provide exceptional service to our customers. We appreciate your business and will continue to be here for you."
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Esther Terrell

August 7, 2025

5  out of  5
rating by Esther Terrell
"Steve is dependable and honest. He's saved us a lot when we decided to make a switch from our former Insurance Agent. We're so thankful 🌟🌟🌟🌟🌟 we have all our insurance needs with Steve."
We responded:
"Thanks Esther! Our values are integrity, excellence, and compassion. We appreciate you! "
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Jessica L

July 24, 2025

5  out of  5
rating by Jessica L
"They did a great job at answering my questions, changing items on my policy, and also giving me information on what else I can do or change to better my policies!"
We responded:
"Hi Jessica! We count it a privilege to serve you and all our customers. Everybody's needs are unique to them, which is why we help them develop a personalized plan. Thanks for trusting us with your business. Let us know if we can help further."
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Michaela Moravec

July 24, 2025

5  out of  5
rating by Michaela Moravec
"Very friendly staff, and quick at getting back for quotes! Would definitely recommend!"
We responded:
"Michaela, thanks for the great review. Relationships matter. We aim to provide extraordinary service and live by these values: integrity, excellence, and compassion. We deeply appreciate your business and recommendation."
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Andrew Meusch

July 23, 2025

5  out of  5
rating by Andrew Meusch
"Very friendly and helpful staff!"
We responded:
"Again, we want to say thanks for your business. It is a privilege to have you as a customer and to serve you."
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Melissa Dierker

July 15, 2025

5  out of  5
rating by Melissa Dierker
"Very helpful and pleasant to work with. Recently we needed to make a claim and get a new quote Pam and Michele are very knowledgeable and answered all of our questions."
We responded:
"Melissa, we just want to say thank YOU again. Our customers are why we ar e here. And we are thrilled to have Pam and Michelle on our team. They are professionals to the core."
Profile photo of Sausha Friesen

Sausha Friesen

July 15, 2025

5  out of  5
rating by Sausha Friesen
"Steve & his office staff are absolutely wonderful to work with! I had the same insurance company for 20+ years and decided it was time to look into better rates & coverage options. Steve fully explained what the new policies would cover, what would work best for my family, & made sure I wasn't over-covered and paying for unnecessary insurance. The savings by switching my policies to State Farm are substantial! I highly recommend Steve & his staff for all your insurance needs!"
We responded:
"Hey Sausha, we want to say thanks again for this great review. We are honored to serve you and your family!"
Profile photo of Lisa Nickolite

Lisa Nickolite

July 9, 2025

5  out of  5
rating by Lisa Nickolite
"Impressive team! Thanks Tyler S for your great service!"
We responded:
"Lisa, thanks for the great review! I am so proud of Tyler and our team for the exceptional service we deliver to our customers. Let us know if we can be of any assistance in the future."
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Laura Kobza

July 3, 2025

5  out of  5
rating by Laura Kobza
"Everyone at State Farm has been great to work with and are very knowledgeable."
We responded:
"Thanks for the great review, Laura. As in your real estate business, we are customer-focused and do our best to provide exceptional service and reply to customer needs ASAP. Thanks!"
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Daniel Kintigh

June 23, 2025

5  out of  5
rating by Daniel Kintigh
"We’re very happy with the customer service and experience we had with Steve Hicks at this State Farm. We definitely would recommend this agency."
We responded:
"Thanks for the review, Daniel! As you can tell, we love our customers. We are customer-focused, team-oriented, and values-driven. Let us know how we can help in the future, too. "
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Justin Henggeler

June 18, 2025

5  out of  5
rating by Justin Henggeler
"Very quick to get things moving and very professional. Definitely worth the phone call. Thanks Tyler!"
We responded:
"Thanks Justin! We are proud of Tyler and glad to have him on our team. And we are grateful for your business."