State Farm® Insurance Agent Steve Hicks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Theresa Logan
May 15, 2026
5
out of
5
rating by Theresa Logan
"I have had nothing but great customer service! Always friendly and willing to answer questions I may have. They always respond quickly to my emails or phone calls!! Highly recommended!"
We responded:
"Theresa, thanks for the great review! This is exactly what we aspire to do with each customer. You are valued here! "
Shawn Vrana
May 12, 2026
5
out of
5
rating by Shawn Vrana
"Pam and Michelle are always very helpful with all of our questions and/or concerns. It is so convenient to have an office right in David City that we can stop at anytime we need help with anything!!!"
We responded:
"Shawn, thanks for the great review of our office. Yes, Pam and Michelle are pros and I deeply appreciate them too. State Farm's strategy to have the personal touch and a local agent along with robust online tools, make a great combination for our customers. Thanks for your business. Stop by any time for assistance, a cup of coffee, or just to say hello. Like a good neighbor..."
Trey Semrad
April 17, 2026
5
out of
5
rating by Trey Semrad
"Fast and speedy service! They are always very happy to help!"
We responded:
"We are thrilled to have you as a customer. Thanks for your review. Our team is always eager to serve."
Mark Nebuda
April 9, 2026
5
out of
5
rating by Mark Nebuda
"They do a thorough job of examining your policy to assure it is up to date."
We responded:
"Thanks for business and the positive review Mark! We are here to help you with all of your insurance and financial services needs."
Kim Fredrickson
April 1, 2026
5
out of
5
rating by Kim Fredrickson
"Steve Hicks did an excellent job of explaining my policy and any details I had questions about. He made sure that I understood the coverages and the differences between what I currently had and State Farm. Steve was very kind and compassionate regarding my current circumstances and offered to help with any financial planning if needed. At the end of the call, Steve prayed with me, which I greatly appreciated. He included the current issues I am dealing with, and asked for God’s guidance and direction in all things. Steve’s knowledge, professionalism, faith, and genuine concern for my welfare made me feel confident that State Farm Insurance was the right choice."
We responded:
"Thank you for the kind review, Kim. I appreciated the time we had together discussing your insurance and financial needs and goals. My team and I are here to support you now and the years to come. "
Diane Russell
March 26, 2026
5
out of
5
rating by Diane Russell
"Want to thank you for taking time to review my policy and help me on all queues"
We responded:
"Thank you for your great review! We are here as good neighbors to help all we can. Let me know how I can help in the future."
Diana McDonalf
March 20, 2026
5
out of
5
rating by Diana McDonalf
"Very pleasant to work with, with quick response."
We responded:
"Diana, thanks for the positive feedback. We appreciate you as a customer and ready to serve you and all of our customers by providing exceptional service and helping you protect what matters most."
Wes Ginger Tuttle
March 12, 2026
5
out of
5
rating by Wes Ginger Tuttle
"Thanks Steve and Staff! That was a quick response. It helped me get the licensing done and out of the way before those guys with the colored lights on top of their cars pulled me over."
We responded:
"Ginger, thanks for the great review! It is our pleasure to serve, and we are always wanting to help you "stay out of trouble!" Call on us anytime."
Joan
March 11, 2026
5
out of
5
rating by Joan
"Steve is great to work with! I go to him for insurance and financial planning. He listens, recommends options for my particular situation and answers any questions I might have."
We responded:
"Thanks for the great review, Joan. As you know, we are a full-service agency, providing insurance and financial services. It is such a joy to help people by protecting what matters most and helping them to plan for a secure retirement. Blessings!"
Pam Schmid
March 6, 2026
5
out of
5
rating by Pam Schmid
"I just stopped in to pick up a copy of our insurance card and I always feel so welcomed by the staff. Tyler quickly made me the copy I was needing and also offered to email it to me for quick reference which I appreciated. He also helped me with my State Farm app so that I can access information from there, too. I always have a nice experience when I stop."
We responded:
"Thanks for the great review, Pam. We also appreciate Tyler's professionalism and focus on customers' details. And thanks for your business! Let us know how we can also help you in the future."
Cheryl Nelson
March 5, 2026
5
out of
5
rating by Cheryl Nelson
"I live out of state and was helping my senior mom navigate the world of insurance. Pam was wonderful to calm mom's nerves and a bright light to call for help. Very efficient, professional and highly recommend this office. Thanks Pam!"
We responded:
"Thanks for this wonderful review, Cheryl! Yes, we appreciate Pam's customer focus. Our whole team is dedicated to help provide our customers peace of mind. We appreciate your trust in us and continued business."
Jeremy Wehrly
March 4, 2026
5
out of
5
rating by Jeremy Wehrly
"Great insurance agent. Explains everything clearly and is upfront and honest, he does not try to upsell you on stuff you don't need."
We responded:
"Jeremy, thanks for the great review. Our values are integrity, excellence, and compassion, and it is a joy to work with you and your growing family. "
Mark Kirby
February 28, 2026
5
out of
5
rating by Mark Kirby
"State Farm is always quick to respond to my requests! Mark Kirby"
We responded:
"Thanks for the great review, Mark. We are here to provide exceptional service and help you protect what matters most. Let us know how we can serve you in the future too."
Alicia and Anthony Connot
February 14, 2026
5
out of
5
rating by Alicia and Anthony Connot
"Steve is great to work with and a nice guy!"
We responded:
"Alicia and Anthony, thanks for the great review. We love serving our farmers and ranchers! Let us know how we can be of service to you in the future."
Robyn Foltz
February 13, 2026
5
out of
5
rating by Robyn Foltz
"Awesome customer service and they always have very quick responses."
We responded:
"Thanks for the great review, Robyn! Our team is always ready to serve. Let us know how we can help in the future."
Eric Rose
February 10, 2026
5
out of
5
rating by Eric Rose
"Steve is quick to respond and eager to help."
We responded:
"We appreciate your review of our office, Eric. We appreciate your business. Let us know how we can serve you in the future."
Eric Johnson
February 2, 2026
5
out of
5
rating by Eric Johnson
"Excellent Costumer service"
We responded:
"Thanks for the great review! We are here to provide exceptional service and we are grateful for your business. Let us know how we can help in the future, too."
Lee Schneider
January 26, 2026
5
out of
5
rating by Lee Schneider
"Very friendly and professional! Do a very nice job of communicating!"
We responded:
"Thanks Lee! I appreciate your great review. Let us know how we can help in the future!"
Teresa Pokorny
January 26, 2026
5
out of
5
rating by Teresa Pokorny
"Love our State Farm Agency in David City. Great people to work with and supportive of the community!"
We responded:
"Hi Teresa! Thanks for your great review! We strive to provide exceptional service as part of our mission. Let us know how we can be of service in the future!"
David Ralston
January 9, 2026
5
out of
5
rating by David Ralston
"I am always greeted with a smile. The agent always helps right away"
We responded:
"Thanks for the positive review, David! My team and I smile because we appreciate our customers and are always glad to serve. Let us know how we can help in the future with your insurance and financial services needs. "
Eric Svoboda
January 7, 2026
5
out of
5
rating by Eric Svoboda
"Great service at our local State Farm office!"
We responded:
"Thanks for the positive review! We appreciate your business. Our team works hard to provide exceptional service, and we look forward to continuing to serve you and helping with all of your insurance and financial services needs. Happy New Year!"
John Paul Svec
December 22, 2025
5
out of
5
rating by John Paul Svec
"Steve and his team have been excellent to work with. He made the transition to State Farm smooth and effortless, while clearly explaining our coverage so everything made sense. Steve is approachable, knowledgeable, and always willing to answer questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ron Elliott
December 17, 2025
5
out of
5
rating by Ron Elliott
"Steve is a great choice for all your insurance needs. My wife and I have home, auto, and umbrella policies with Steve. He goes over and above to make sure you have the policies you need to be protected and explains the coverage in an understandable way. He won't try to sell you something you don't need or want. He is a man of honor and integrity. Each day he lives out his Christian faith by serving and helping others. I recently needed help with the Drive Safe and Save App and he called the IT person and then me. He stayed on the phone with her and I until the issue was fixed. If I have a question he is always quick to respond and has the answer I needed. I highly recommend Steve to be your agent for all your insurance needs. Sincerely, Ron Elliott"
We responded:
"Ron, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Steve Hicks’s Team—we are always here to help!"
Norman Sunderman
December 11, 2025
5
out of
5
rating by Norman Sunderman
"Great service highly recommend!!!"
We responded:
"Thanks Kirk! We appreciate the review and we are here to serve you and your family whenever you need us."
John Kopecky
December 10, 2025
5
out of
5
rating by John Kopecky
"Pam Vavrina was very helpful as I am in the process of moving to David City. I grew up in the area and am moving back."
We responded:
"Thank you, John for taking the time to share your thoughts and giving this great review! We’re glad to know you’re satisfied with the service at our State Farm office. Pam and our whole team are focused on customer satisfaction. If you ever have any questions or need assistance, we’re here to help!"